Seeking a complete, secure remote access solution for staff mobile devices


Remote access for home workers and mobile users has been a headache for IT Managers and System Administrators for a long time. The advent of affordable WiFi hotspots, 3G, smart phones, tablets and lightweight laptops has only added to the weight of demand for staff to be able to work wherever they are.

For many business, this overarching need coupled with the complexities and expense of secure remote access servers had led to the implementation of less-than-satisfactory solutions, including:

  • unecrypted and insecure 'holes' being opened in firewalls
  • expensive and difficult-to-administer SSL certificates
  • costly and dedicated remote access servers
  • exposure from reliance on simple username/password combinations for authentication
  • use of terminal emulation software which is too fiddly or cumbersome to use on a handheld
  • having to enable different permissions or tunnels to allow access to LAN devices, DMZ, intranet and web pages at the same time
  • spending big $$ on expensive remote client software licenses
  • having to administer different remote client software for different devices
  • buying additional bandwidth to be able to 'serve' the data to remote users from head office


The power of Smart-Net from Pacific Wireless provides fully managed solutions

Our Enhanced Remote Access (ERA) product gives IT managers a fully functional solution which:

  • provides a 'backdoor' into your network without impacting your primary gateway or firewall
  • can be added to any existing network from ADSL2+ to international, multi-site corporate WANs
  • includes symmetric corporate-grade bandwidth for serving up data to remote users
  • includes dedicated remote-access server installed on your premises and managed by us
  • is encrypted by IPSec
  • is authenticated using username/password and 20 character security key
  • places your remote users 'in the office' as virtual LAN machines
  • runs standard L2TP/IPSec client software, included for free in all leading devices including Windows, Mac OS, iOS and Android
  • allows users to run any native app (eg Outlook, Web Browser, FTP, SSH, map network drives) without using terminal emulation or RDP
  • comes with a simple per-user per-month charging regime


Follow this link to our ERA page to find out more.

It's more than just remote access

As well as providing for mobile solutions, businesses can consider ERA for fixed-location solutions such as:

  • avoiding the expense of a full-blown VPN for small offices with only a few staff - each PC can run its own remote access client instead
  • bringing off-net remote sites into the corporate WAN without paying big $$$ for a new WAN connection - each remote user becomes a virtual head-office user with full access to corporate resources
  • providing cheap redundancy for remote WAN sites who can failover to 3G dongles then enable the remote access client
  • fully functioning executive home offices


Follow this link to our ERA page to find out more.

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